Bouquet Delivery

WHERE DO YOU DELIVER?
Rose St. Studio delivers throughout the greater Melbourne area and we deliver Monday to Friday.  All orders must be placed the day before except for Monday deliveries, for which the deadline is Sunday prior. We do not offer same day delivery as we buy to order to ensure we source the freshest flowers possible. 

CAN YOU GUARANTEE A SPECIFIC TIME FOR DELIVERY?
Unfortunately we cannot guarantee a specific delivery time. All orders will be delivered between 11am-5.30pm. For businesses, our flowers will be delivered by close of business and all deliveries to hospitals are confirmed prior to delivery.

WHAT HAPPENS IF THE RECIPIENT IS NOT AT HOME?
If the recipient is not home when the delivery is made the flowers will be left at the recipients front door, if requested to do so by the sender; or if our experienced couriers deem it safe to do so. If the gift cannot be left safely, we will contact you to work out a solution. Additional charges may apply for re-delivery.

WHAT HAPPENS IF THE DELIVERY DETAILS SUPPLIED ARE INCORRECT?
If the flowers are delivered to the address supplied by the customer and the address is incorrect, additional charges may apply to remake the flowers and arrange a re-delivery. Please make sure the address is correct when you order, and check the order confirmation email when it is received.

WHAT HAPPENS IF I WANT TO MAKE CHANGES TO MY ORDER?
No problem, simply call 0488 229 075 or email andrea@roseststudio.com.au to make any changes to your order. Changes will not be possible if the order is already out with our driver for delivery.